Rated 9.7 / 10 CQC Regulated
Care at Home.
Life on Your Terms.
Personalised, compassionate care that helps you or your loved one live independently and comfortably at home.
With a head office based in Chichester, we offer in-home care services across West Sussex and that South Coast to hep you live confidently and independently in the comfort of your own home. 
Care that fits around you.
Stay connected to every visit.
Built for families. Used by carers
Real-time updates from every care visit, direct to your phone. Know exactly who visited, what happened, and how your loved one is doing — wherever you are.
- See exactly when the carer arrives and leaves
- Read live visit reports and completed tasks
- Track medication, mood and wellbeing over time
- View the upcoming 7-day care schedule
- See any concerns flagged by the carer immediately
Supporting Care Behind The Scenes
We also use GP Connect, where appropriate, to help authorised team members securely access relevant GP information for safer, better-informed care.
Often within 24 hours.
From £35 per hour.
CQC Accredited.
Rated 9.7 on Homecare.co.uk.
Trusted by families across West Sussex
Frequently asked questions
What makes Vitale Care different from other home care providers?
Vitale Care is a local, independent home care provider with a genuine commitment to the people and communities we support.
We believe outstanding care begins with a valued and well-supported team. That is why we pay our Care Professionals an above-average wage and invest in ongoing training, development and team building. We have created a sustainable way of doing this while keeping our care fees competitive, so the cost of valuing our team is not passed on to our clients through higher-than-average charges.
We take time to understand each person, carefully match them with Care Professionals and provide flexible support that can adapt as their needs change.
As a fully regulated home care provider, we are monitored by the Care Quality Commission (CQC). We have also consistently achieved a five-star rating on homecare.co.uk, based on independent reviews from clients and their families.
Will the same Care Professional visit each time?
We aim to provide a small, consistent team of familiar Care Professionals wherever possible. Continuity helps build trust and allows our team to understand the person’s routines, preferences and changing needs.
Can Vitale work alongside healthcare professionals?
Yes. With the appropriate consent, we can work alongside GPs, district nurses, therapists, hospice teams and other professionals involved in someone’s care. This joined-up approach helps day-to-day support at home complement any clinical care or rehabilitation already in place.
Can family members be involved in the care plan?
Yes. We welcome input from family members and the people who know someone best, provided the person receiving care is happy for them to be involved. Their knowledge of routines, preferences and the little things that bring comfort can help us provide truly personalised support.
Can care be adapted if someone’s needs change?
Yes. Care needs can change gradually or quite suddenly, so we review each care plan and adapt the support when needed. This might mean changing the length or frequency of visits or considering overnight or live-in care.
How do you match someone with a Care Professional?
We take time to understand the person, not just the support they need. We consider their personality, interests, routines and preferences, as well as the experience required. Wherever possible, we will arrange an introduction before care begins and provide familiar, consistent Care Professionals.
How quickly can home care begin?
We will always do our best to arrange support promptly, often within 24 hours. The first step is a conversation about the person’s needs, followed by a care assessment so we can create the right care plan and find a suitable Care Professional.
Do I need to pay my Care Professional when they visit?
No, all invoicing and payments are managed through our head office. You’ll receive an invoice every two weeks, and instructions on how to pay are included with it.
Care you can feel confident in
Trusted, regulated and reviewed care at home.
Better care starts with happier carers.
Personalised, compassionate care that helps you or your loved one live independently and comfortably at home.
We know inviting someone into your home is a big decision. That’s why we take the time to carefully match every client with a Care Professional who understands their needs, routines and personality, creating trusted relationships that make every visit feel familiar and reassuring.
- Carefully matched Care Professionals, not just the next person available
- Consistent carers who get to know you and your routines
- Flexible care that adapts as your needs change
- Family updates and complete peace of mind through Vitale Care app
- A local management team that’s always just a phone call away
