12th November 2024
Nicola Munday, Registered Manager, Vitale Care

A family guide to help you choose Care at Home services in Chichester.

Age, illness, or recovery from surgery can all make managing personal care or household tasks increasingly difficult. Sometimes, our loved ones need companionship or help to maintain the social activities they love. In any of these circumstances, “care at home services” can comfort those who need care and their families. At Vitale Care, as home care providers in Chichester, we always encourage families who think their loved ones need extra support (even if it’s just a little help to start with) to explore care options early before a crisis forces rushed decisions. We often have people calling in crisis after a loved one has fallen or been discharged from the hospital and needing to arrange care within 24 hours. While we can facilitate this, it often means that people are making an important decision under pressure. This is never ideal. So, in this article, we’ve put together a guide to help you plan and choose the right care at home services for your family member.

Choosing the Right Care at Home Services: A Comprehensive Family Guide:

Understanding what your family member needs:

At Vitale Care, we provide care in Chichester and the surrounding areas. The first and most crucial step in arranging care for your family members is a free comprehensive assessment, which takes place at your loved one’s house.

During your care assessment, we’ll discuss everything from your family members’ daily routine, the foods they enjoy, their hobbies and interests, right through to any specialist medical support they might need.

We always encourage family members to be part of their loved one’s assessment.

The care assessment process allows us to build a personalised care plan for your family member. This plan must meet everyone’s expectations and needs.

What to look for in a Care Provider:

The Care Quality Commission (CQC) is England’s independent health and social care regulator. Like many other care providers, we are governed by the CQC standards.

However, at Vitale, we like to go beyond these standards! Unlike some providers, we don’t have shareholders and are not driven solely by profits. Instead, we have a genuine commitment to support our colleagues. Our business model allows us to charge our clients a below-average fee and still pay our colleagues an above-average wage. Because we look after them, we know they can provide outstanding care for you.

When looking for a care provider for a loved one, consider asking for referrals from friends who might be in the same position and check out online reviews. You can read our reviews on the homecare.co.uk website.

What to ask your potential care at home service provider:

Our assessment process isn’t just about us finding out about your family member; it’s your chance to interview us.

You should always ask potential care at home service providers about the following:

  • The selection and training of their caregivers: At Vitale Care, we recruit, train, and nurture the very best caregivers. By treating them with respect, we encourage them to grow, develop, and thrive. We are raising standards of care and the standing of the care profession.
  • How they tailor plans to meet individual needs and how often they are reassessed: At Vitale Care, we work with our Chichester clients to build a care plan that reflects their needs, interests, and values. Together, we outline how you like things done and what matters most to you. We also check in regularly, with scheduled follow-ups after two weeks, a month, and then every six months or as your needs change.
  • Any support they offer families and how they keep them in the loop: We can include family members and other health providers in a “care circle” to improve communications. The Care Circle allows clients and loved ones to see the care rota and the Care Professional’s notes after each visit. With our client’s approval, we can incorporate this unique feature of our state-of-the-art care management software.
  • Finally, be sure to establish costs and what these costs cover: We believe in being upfront and transparent about pricing. We provide hourly care from £35.36 per hour weekdays and £38.48 at the weekends. If you need live-in care, we tailor a plan for you, and pricing is bespoke to your plan.

We proudly offer compassionate, high-quality, and affordable “care at home services” tailored to individual needs.

Talking about care with your loved ones can be emotive. It’s natural to feel hesitant. For many, the idea of needing support can be difficult to accept. However, with advanced planning, the transition to at-home care can be smooth and refreshingly welcome. You and your loved ones may be surprised by the difference professional support can make. If you’d like to talk about your options, contact us HERE.

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