Better information. Safer care.

Relevant GP information, available securely to authorised Care Professionals.

GP Connect helps our authorised team view relevant information held by your GP practice. With the appropriate permissions and safeguards in place, it supports safer, better-informed and more coordinated care at home.

  • View relevant GP information securely
  • Help keep medication records accurate
  • Understand recorded health conditions and allergies
  • Reduce the need to repeat important information
  • Support more coordinated care at home
Vitale Care Professional showing an elderly lady information on a tablet

Relevant information in one place.

Vitale Care is proud to use GP Connect, an NHS service that gives authorised members of our team secure access to relevant information from a client’s GP record. This helps us provide safer, better-informed and more coordinated care at home.

Current Medication

Authorised team members can view recorded medication information, helping us maintain an accurate care plan and provide safer medication support.

Allergies and Sensitivities

Access to recorded allergies and sensitivities helps our team understand important risks when planning and delivering care.

Health Conditions

Relevant information about recorded health conditions can help us provide support that reflects the person’s current health needs.

Recent Consultations

Where available and relevant, recent consultation information can provide useful context about changes in a client’s health or treatment.

Test Results

Access to relevant test results may help authorised professionals understand a client’s current health needs and follow agreed care instructions.

Immunisation Records

Recorded immunisation information may be available when it is relevant to the care and support being provided.

Secure, Controlled Access

Only authorised team members with the appropriate access rights can view information through GP Connect.

Read-Only Information

Vitale Care uses GP Connect to view relevant information. Our Care Professionals cannot alter the client’s GP record through this access.

Information for Direct Care

Information is accessed only when it is needed to support the care we provide. Access is governed by appropriate permissions, safeguards and data-protection requirements.

Designed for safer, joined-up care.

Our care technology helps bring together the information needed to support each client properly. GP Connect gives authorised members of our team a clearer view of relevant GP information, helping care at home remain informed, responsive and personal.

For clients and families

Less repetition. Greater reassurance.

Clients and their families often have to share the same health and medication information with several professionals. Where the appropriate permissions are in place, GP Connect can help our authorised team confirm relevant details directly and securely.

This can give families greater confidence that the care team has access to important information when planning and providing support.

  • Reduce the need to repeat health information
  • Help confirm current recorded medication
  • Support safer care following a hospital stay
  • Keep care plans aligned with known health needs
  • Help the team respond appropriately to concerns
  • Support communication with health professionals

For Care Professionals

The right information to support better care

Our Care Professionals need clear and accurate information to provide safe, personalised support. GP Connect can give authorised team members access to relevant GP information when it is needed for a client’s direct care.

It does not replace professional judgement or advice from a GP, pharmacist or other healthcare professional. Instead, it provides useful information that can help our team follow care plans, identify discrepancies and raise appropriate questions.

  • View relevant information securely
  • Check recorded medication details
  • Understand known conditions and allergies
  • Support accurate care planning
  • Identify information that may need clarification
  • Escalate health concerns through the appropriate channels

Connected care. Clear safeguards.

GP Connect and our Care App work together to give our team a clearer and more up-to-date picture of each client’s care.

GP Connect allows authorised team members to securely view relevant information held by the client’s GP practice. Our Care Professionals use the Vitale Care app to access care plans and record what happens during each visit.

Together, the two systems help us provide safer, better-informed and more coordinated care at home.

  • View relevant GP information securely
  • Help keep care plans accurate and up to date
  • Record the support provided during each visit
  • Maintain clear records of medication support
  • Document changes in wellbeing or new concerns
  • Escalate concerns through the appropriate channels
  • Share relevant visit updates with approved family members
  • Support better-informed care as a client’s needs change

Safer care starts with better information.

When you welcome someone into your home, it’s important that they understand you and the support you need from the very beginning. 

With your permission, GP Connect allows authorised members of our team to view relevant information from your GP record, while the Vitale Care app keeps your care notes up to date after every visit. This helps us provide consistent, personalised care and gives everyone involved greater peace of mind.

Would you like to understand how GP Connect and the Vitale Care app could support more personalised, joined-up care for you or someone you love? Our friendly team would be happy to explain how it works and answer any questions, with no pressure or obligation.

Let's talk about how we can help.

If you are considering care for yourself or someone close to you, our friendly local team is here to listen, answer your questions and help you understand the available options.