A little extra reassurance when coming home or starting care
Coming home from hospital or arranging care for the first time can feel like a big change. There may be new medication to understand, questions about existing health conditions or simply uncertainty about what happens next.
Through our partnership with Oving Clinic, we can help you or your loved one access an experienced private GP for a comprehensive health review, either in the comfort of your own home or at the clinic.
It is an opportunity to take a little more time, look at the whole picture and talk through any concerns you or your family may have.
At Vitale Care, we believe good care starts with understanding the whole person.
Our Home Health Review has been created for people who have recently returned home from hospital, are starting a new package of care, or would simply benefit from some additional medical reassurance.
An experienced GP will spend around 40 minutes getting to know the person’s current health, medication, existing conditions and any concerns that have arisen.
The appointment can take place at home, where things often feel more relaxed and familiar, or at Oving Clinic.
Medical assessments are provided independently by experienced GPs from Oving Clinic, with Vitale Care helping to make the process feel as straightforward and joined up as possible.
Leaving hospital or starting care at home often comes with a lot of information to take in.
There may be new medicines, follow-up appointments, changes to routines and questions that only become apparent once someone is back home.
That is where working together can make a difference.
Your Vitale Care team continues to provide the familiar, compassionate day-to-day support you know, while an Oving Clinic GP can provide the clinical assessment and medical guidance.
It means you, your family and your Care Professionals can feel more informed about what is happening and clearer about any next steps.
Most importantly, the focus remains on helping you feel safe, comfortable and confident at home, with the right people around you when you need them.
We also use GP Connect, where appropriate, to help authorised team members securely access relevant GP information for safer, better-informed care.
No, all invoicing and payments are managed through our head office. You’ll receive an invoice every two weeks, and instructions on how to pay are included with it.
We will always do our best to arrange support promptly, often within 24 hours. The first step is a conversation about the person’s needs, followed by a care assessment so we can create the right care plan and find a suitable Care Professional.
We take time to understand the person, not just the support they need. We consider their personality, interests, routines and preferences, as well as the experience required. Wherever possible, we will arrange an introduction before care begins and provide familiar, consistent Care Professionals.
Yes. Care needs can change gradually or quite suddenly, so we review each care plan and adapt the support when needed. This might mean changing the length or frequency of visits or considering overnight or live-in care.
Yes. We welcome input from family members and the people who know someone best, provided the person receiving care is happy for them to be involved. Their knowledge of routines, preferences and the little things that bring comfort can help us provide truly personalised support.
Yes. With the appropriate consent, we can work alongside GPs, district nurses, therapists, hospice teams and other professionals involved in someone’s care. This joined-up approach helps day-to-day support at home complement any clinical care or rehabilitation already in place.
We aim to provide a small, consistent team of familiar Care Professionals wherever possible. Continuity helps build trust and allows our team to understand the person’s routines, preferences and changing needs.
Vitale Care is a local, independent home care provider with a genuine commitment to the people and communities we support.
We believe outstanding care begins with a valued and well-supported team. That is why we pay our Care Professionals an above-average wage and invest in ongoing training, development and team building. We have created a sustainable way of doing this while keeping our care fees competitive, so the cost of valuing our team is not passed on to our clients through higher-than-average charges.
We take time to understand each person, carefully match them with Care Professionals and provide flexible support that can adapt as their needs change.
As a fully regulated home care provider, we are monitored by the Care Quality Commission (CQC). We have also consistently achieved a five-star rating on homecare.co.uk, based on independent reviews from clients and their families.
Most of our clients currently pay privately for their home care. However, we can also provide care for people whose support is funded by their local authority, as Vitale is part of the West Sussex County Council Care Framework.
It may be helpful for someone who has recently returned home from hospital, is beginning a new package of care or would simply benefit from a little more reassurance around their health or medication.
Every situation is different, so if you are unsure whether it would be useful, we are always happy to talk it through with you.
The health review is carried out independently by an experienced GP from Oving Clinic.
Vitale Care can help you access and coordinate the service, but we do not provide the medical assessment ourselves.
The review can take place in the comfort of your own home or at Oving Clinic, depending on your preferences, needs and location.
The initial comprehensive appointment lasts approximately 40 minutes, giving the GP time to understand the person’s health, medication and any concerns properly.
The GP can look through available discharge information, review current medication, discuss existing health conditions and listen to any concerns you or your family may have.
They can then talk through any recommendations or next steps with you.
Yes. The people around us often notice small changes that can be helpful to understand.
With your knowledge and in line with appropriate consent and confidentiality, family members or Care Professionals can share relevant observations with the GP.
Where appropriate, and with your consent, the Oving Clinic GP can liaise with your NHS GP, specialist or other healthcare professionals involved in your care.
Yes, where the GP feels these are clinically appropriate.
Oving Clinic may be able to arrange private prescriptions, blood tests, ECGs, imaging or onward specialist referrals. Additional charges may apply and these will be explained to you.
If a follow-up GP appointment would be helpful, this can be arranged either at home or at Oving Clinic.
Follow-up appointments are booked and charged separately.
The cost depends on whether the appointment takes place at Oving Clinic or in your own home. For home visits, the cost may also vary depending on your distance from the clinic.
Speak to our team and we can explain the current options and help you understand what is available.
Simply get in touch with the Vitale Care team.
We will listen to what is happening, answer any questions you have and explain how the service works. If it feels appropriate for you or your loved one, we can help you access the team at Oving Clinic.
There is no pressure or obligation to proceed.
If something else is identified during the appointment, Oving Clinic can also provide access to a range of private healthcare services, subject to clinical need and availability.
These include:
Same-day and urgent GP appointments
GP home visits for acute medical concerns
Blood tests and ECGs
Musculoskeletal services
Physiotherapy
ENT clinics
Dermatology
Women’s health services
The GP will talk through any recommendations with you, so you can understand your options and decide what feels right for you.
Helping your GP understand the full picture
You do not need to prepare lots of paperwork, but if you have any of the following available, they can be helpful:
Please do not worry if you do not have everything to hand. We can talk you through what may be useful when the appointment is arranged.
Good care relies on people communicating well.
Where appropriate, and always with the right consent, the Oving Clinic GP can liaise with your NHS GP, specialist or other healthcare professionals involved in your care.
Information is only shared where appropriate and in line with each organisation’s responsibilities around confidentiality and data protection.
Vitale Care remains focused on your day-to-day care and wellbeing, while Oving Clinic provides the independent medical assessment.
The aim is simply to make things feel clearer and more connected for you and the people supporting you.
Personalised, compassionate care that helps you or your loved one live independently and comfortably at home.
At Vitale Care, we believe the best care comes from Care Professionals who feel genuinely valued and supported. That’s why we invest in our team, build strong relationships and create a positive working environment so they can provide the kind, consistent and compassionate care every person deserves.
Get in touch today for a friendly chat and a free, no-obligation consultation.
