About Us
We're passionate about providing the best care possible
We understand that choosing care is a personal decision. Feeling comfortable with the people coming into your home matters to you, and it matters to us too.
At Vitale, we believe that looking after our Care Professionals helps them look after you well. We support them with paid training, flexible working and time to learn alongside experienced colleagues.
That belief shapes our approach to care: carefully matching people, building familiar relationships and taking time to understand your routines and preferences.
It began when founder, Dan, saw the support his own family and friends needed as they grew older. He wanted to create a care company where both clients and colleagues felt valued and supported.
How do we do this?
It isn’t just something we say. We are diligent in our approach.
Understanding clients’ needs
We assess and formulate bespoke care plans, each individually tailored.
Matching carers to clients
We match clients with carers so they can form a relationship and bond.
Consistent carers
We are determined to ensure carers are consistent.
The most professional carers
Our carers get the best training and our pay is best in class.
A fantastic back office network
Clients and their families have 24/7 access to us.
The belief behind our care
Where it began
I decided to go into care when I saw how much support my family and their friends were going to need as they grew older. I started working for another care company but quickly realised that the service needed to be much better. It became obvious that the only way this was going to happen would be if I started a new company. Vitale was born with one objective, to provide the best care service in Chichester.
Why Vitale?
Vitale means vital or essential and as a name, it signifies “full of life.” I chose the name because is signified how I want our clients to feel and how I look to inspire our carers who are our most important resource.
Putting that belief into practice
It is all about our clients, from the assessment to the care plan and the ongoing carer-client relationship. We are constantly striving to do our best. We look at every detail to ensure that our clients’ experience is the best it can be.
We also offer services others don’t, such as our PA Service to help with life admin and difficult tasks, and our GP service helps make sure medication is appropriate, a real problem these days.
In terms of our carers we offer better pay, flexible working, paid training and time to shadow experienced colleagues.
We are an active part of the local community, which has been the case from the very beginning. We are involved in a great many local community initiatives, a commitment that has continued to grow alongside the business.
What matters most to me
I think the most important thing is to have a great team who all have the same objective in mind: to provide the best possible service for our clients. If we have a happy team, everything else will follow.
That is what I want Vitale to stand for. Helping people feel comfortable at home and continue enjoying the things that matter to them. Starting with taking the time to get to know you properly.
The difference our approach makes
Familiar faces
When Care Professionals are happy in their work, they’re more likely to stay. That means greater continuity and familiar faces clients can get to know and trust.
Confidence built through experience
Care Professionals have time to learn alongside experienced colleagues, building the confidence that comes through in the care they provide.
Reassurance, wherever you are
All our Care Professionals are trained to use the Vitale Care App, supporting their work and keeping you and your family informed.
Getting to know you, one step at a time - Our Process
You don’t need to have everything worked out before speaking to us. We’ll listen, answer your questions and explain what happens next.
Let’s have a conversation
Tell us what you’re looking for. We’ll listen and answer your questions.
Getting to know you
We’ll visit you at home to understand your routines, preferences and the support you need.
Making a plan together
Together, we’ll agree your care plan, explain the costs and make sure you feel comfortable.
Meeting your Care Professionals
We’ll introduce your Care Professionals, helping you feel comfortable with the people supporting you.
Keeping in touch
We’ll check how you’re getting on and adjust your support as your needs change.
Taking time to get to know people has shaped Vitale from the beginning. As we’ve grown, that personal approach has remained at the heart of our care.
How Vitale has grown
2022
Where it all began
Vitale Care is founded, supporting its first clients across West Sussex.
2023
Company, services and community grow together
Vitale Care launches its Community Engagement Initiative, alongside new live-in and overnight care services.
2024
Community Help Hubs open
The first Community Help Hubs open across the Chichester area, creating welcoming places for local people to connect and find support.
2025
New communities, partnerships and recognition
Vitale Care expands to Petworth, Midhurst and West Chiltington, partners with Chichester Festival Theatre to sponsor its Buddy Service, and wins Outstanding Start-up at the Chichester & Bognor Regis Business Awards.
2026
Still local. Still growing.
Vitale Care continues to grow without losing sight of what mattered from the beginning, supporting local people, employing local Care Professionals and playing an active part in the communities it serves.
Independent accountability
Growing with care and accountability
Vitale is regulated by the Care Quality Commission. Our rating and full inspection report are publicly available.
- All staff DBS enhanced checked & cleared
- Regular training and supervision
- Robust safeguarding procedures
Interested in becoming part of the Vitale team?
We’re always looking for compasionate, dedicated carers across West Sussex.
Meet Team Members
Let's talk about how we can help.
Get in touch today for a friendly chat and a free, no-obligation consultation.